Tag: CCTV Camera

Car dealer is spending 70K on security guards

Cost savings. Are they realistic?

We have talked about integrating various systems together without actually giving any real examples so below is one that integrated CCTV came across late last year and the solutions we provided.

The scenario

A large car dealer is currently spending nearly £70k per annum on a manned security guard to look after their site 365 days a year. Although the guarding company is doing a fairly good job, a risk assessment has proved that in the case of a break- in the chance of him being in the right place at the right time is slim. Therefore the company in question has concluded that it needs to source a far more cost effective method to secure the site.

Where can the cables go?

The site is 30,000 square meters and has no real secure fencing, anyone can enter the site at will and they have millions of pounds worth of stock on show. Due to the lack of fencing there are no real cable routes and also no fixing points for sensors on the perimeter and the whole site is block paved and this leaves no opportunity to trench or put up many poles.

The solution… Integrated security!

We concluded that a radical solution was required. One that used cutting edge technology together with an effective visual and audible deterrent, We also need to effect a manned response to a genuine alarm situation but not scare off any genuine customers viewing cars up to a certain time in the evening.

To add to our problems as mentioned before there was very limited scope to fix poles and run cables so sensors and fixed beams had to be ruled out. There was only one realistic answer left and this was to use analytics to generate alarms.

Light levels

The light levels were good and we decided to recommend a mixture of IP, wireless and traditional analogue cameras together with analytics to get the ultimate system and bring it in within budget.

The cameras on the building are wired in a traditional way, coax back to a standard codec to produce the analytics, then onto a hybrid DVR that was connected via broadband to a remote monitoring station. The IP cameras on the perimeter are to be  fixed  onto just two poles and linked via a wireless IP transmitter back to the hybrid dvr.

Controlling alarms

Sitting in between this was a control panel used to process alarms, generate on site verbal deterrent and sounders designed to remove unauthorised intruders. If this failed then the system was designed to call out the manned response but only as a final measure again helping to keep on going costs to a minimum.

Analytics

The use of analytics to generate the alarms however was the key to this working. Only in very recent times have we been able to use them effectively outside and in limited lighting conditions. This type of alarm generation will soon supersede traditional sensor technology and can only get better and better as large cooperation’s begin to invest heavily in analytics.

Conclusion

In conclusion the recommendations mean the car dealer now has the opportunity to lower security costs and will start to see savings filter through after 18 months or so. He has a system that is future proofed for at least the next 5 years and beyond. He has eyes all over the site 24/7/365 and as well as better security he has also got a sales tool and a health and safety watchdog as well as a deterrent system. Quite a few benefits for a great deal less money.

Insurance claim against security providers. Should you pay up?

You provide the security, there has been a loss . Who is to blame?

So the scenario is as follows. You are a CCTV installer and you provide images and alarms to a central station. The security system and CCTV camera have worked very well as part of an integrated system over the last few years but then there is a massive loss on site and all of a sudden the customer is screaming at you and wanting you, the CCTV supplier to pay up for his losses. A situation that could cause a lot of friction and bad feeling, but worse of all, the loss of a major contract and a very important customer.

A familiar story

It happens frequently and the blame more than often lies somewhere in the middle between the suppliers of the CCTV monitoring, the customer and the installer.

As installers the main protection when we have integrated systems against the accusations thrown at us are; the specification, the evidence held at the monitoring station and the CCTV camera footage.

Was the CCTV system set?

This may sound obvious but it is always the first question that must be asked. So many times during a post robbery investigation it turns out that the system is left unset, if this is established then the security providers need worry no further.

Was the coverage compromised by the customer?

This may again sound obvious but so often the customer may block coverage of the sensors  or CCTV cameras and so the system cannot possibly work properly. Generally reviewing the CCTV camera footage on the DVR will soon clear the installer if the customer is at fault.

Third party issues

What happens then if everything is on site but the receiving centre has not got the pictures?. Well is it the remote connection I.E telephone or broadband that has let the system down? The logs in the DVR should be able to prove if this is the case and will tell the installer again if any blame can be placed on him.

The central station

Finally of course we have central station operator error, This to needs to be eliminated because generally remote monitoring is sub-contracted to the central station by the installers. Ultimately the installer is still responsible for the central station’s actions. Once again proof will come from the recorded images held by the Central station, any voice recording they may keep and the central station log that will record all activity received.

Insurance

But really the whole thing is an insurance issue. CCTV companies cannot possibly factor in losses to the price they are able to charge for an installation. Surely this is why insurance companies are in business. Of course if the CCTV company is proven to have been negligent then this is something for the insurance companies to sort out through the loss adjusters at a later date.

In summary

So for customers and installers alike hopefully this bit of advice will raise enough questions at the point of sale and through out the company /customer relationship to realize that all parties have a part to play in ensuring that a CCTV system works effectively, every time.

Hybrid CCTV

Legacy equipment.

Where legacy CCTV equipment cannot be removed due to cost implications manufacturers are now coming up with some ingenious solutions in order to accommodate both the past the present and the future.

These are called hybrid network surveillance servers and combine analogue and IP cameras into a single box solution.

This is of course a huge market place and one many facility managers and security managers are looking into with much enthusiasm.

So this is where the hybrid recorder fits in and can cleverly be incorporated into the IT budget or security budget depending on which is the healthier at the time.

So how does it work?

Existing coaxial camera’s are simply reconnected in the usual way to the new recorder, nothing clever here, but by using existing networks within or outside the facility new IP cameras can also be hung off the same unit. This opens up possibilities of connecting IP cameras from remote sites or from areas previously inaccessible or financially un-viable to a normal coaxial cable run. Areas served by wireless IP networks are also now easily connected where surveillance would have been considered impossible before.

Web browsers.

Remote access via web browsers gives huge flexibility to view and control systems from anywhere and means dedicated on site staff may not be required, initiating big cost savings.

These units are becoming very flexible to meet a rapidly changing market place. They need to record, transmit, trip outputs and need to be extremely reliable. If you want to ensure you buy a good unit make sure it is not the cheapest and make sure it offers a five year warranty.

Help.

Our aim is to help and advise you through this exciting new field of CCTVsurveillance, but don’t hesitate to contact us for further more detailed information