Is the CCTV industry recession proof? If not can HD make the difference?

Over the years we have been through a number of downturns in the UK economy and one industry that has ridden this better than most is the electronic security market place. It has long been the belief that as money gets tight and unemployment rises this can be a catalyst for crime to increase and for manned guarding to be cut back in preference to electronic security, mainly CCTV. This recession though has had a slightly different tilt on it. The influx of cheaper electronic security from the far east has badly hit the traditional suppliers and installers especially here in the UK. We have seen the demise and re-birth of Norbain, big players such as Pelco and March networks disappear almost without trace and analogue CCTV that had in reality reached the end of its natural reign suddenly have a renaissance in terms of sales.

HD CCTV UK
CCTV cameras

This though has come at a price to many involved in the business of CCTV. Margins are now small to non existent standards are dropping and quality is suffering. IP CCTV that many thought would be the making of the industry has really struggled to secure a foothold even with the added benefits of HD.

Is this a local problem though by which we mean one that is mainly UK based? It does seem to be. This does make sense though . The UK was a saturated market long before the rest of the world started to catch up. The hope was IP and HD CCTV solutions would drive the market forward. Consumers however are just making do. Service contracts are as hotly contested as ever but there are plenty of  opportunity for service based companies to make hay while upgrades are on hold.

There is some good news though. Security systems have a life on them and many old analogue DVRs out there are getting tired….very tired. Sooner now rather than later many companies are going to have to make a choice. To upgrade or to abandon their CCTV systems. Although a few may decide they can do without CCTV for the foreseeable future most will be thinking they have to start spending on infrastructure at some point and this decision cant be too far away.

So do they go IP or analogue or do they opt for HDcctv? This has been the perennial question now for sometime. The thinking has to be that some form of HD solution is the way forward. With some of the big IP CCTV players seemingly abandoning the UK market place in favour of big projects abroad perhaps an HDcctv upgrade using existing coax would be something that installer would be trying to pitch to end users. To do this however they need choice of both HDcctv cameras and DVRs and HDcctv equipment that is certified alliance kit seems to be reasonably hard to come by here in the UK.

HD SDI over coax

So the jury is out but HD cameras in one form or another will prove the way forward for the industry. All we need though is for someone to be able to tell us when ? Any thoughts?

CCTV Industry experts !

Heard a great comment today from a guy that is been in the industry for literally decades!

He was asking a very straight question and he was genuinely being serious – but the way it was phrased was complete garbage! A complete mixture of technologies was wrapped into one technical sentence……. it was like Back to the Future and Back again ! IP, HD and analogue references were all included!

This got me thinking, our industry is full of so called ‘experts’ who have built a living from selling CCTV related products.

But how much do they REALLY know about the products and services that they sell?

Don’t get me wrong, I have seen and been with Company Representatives who really know their product inside out – often bordering on being Technical – yet they move from company to company, with their excellent and polished sales skills, simply picking up the new products and revising specifications verbatim from the professional data sheets their new company provides.

And some of these guys are going out to installers, and installers sales staff (who tend to have less specific product knowledge) and attend site to meet with end users (who have even less specific product knowledge) and advise on the best CCTV solution for that end users needs – which, by coincidence is based on the end to end set of products that sales ‘expert’ has in his company briefcase!

And Distributors? Well, in my experience, they tend to look at the best square to fit in this week’s circle, often based on commission rich product bonus offered by economic-strapped manufacturers to ensure their product is pushed to the front of the pile!

Some Manufacturers do just that – manufacture – often bringing in 3rd party OEM products to supplement and complement their manufactured range whilst delivering the full end to end solution the installer and subsequent end user craves. This can bring it’s own problems, the manufacturer often providing excellent service for their own in house kit, but falling short when it comes to controlling the 3rd party OEM kit and it’s support.

Training is essential – companies like Tavcom Training provide superb courses in a variety of topics and to be fair, any decent installer worth his/her salt should invest in their staff to ensure at least a modicum of basic knowledge before thrusting them toward the end user!

As we move towards a more IP-centric world, less A to B cabling and more network connections, is going to expose the bright boys from the pretenders……. so now is the time to get the training in and the sales bluff out!

Hybrid CCTV starts the green shoots of recovery.

Hybrid CCTV.

CCTV suppliers, manufacturers and installers have endured a barren couple of years. We have seen many good companies go to the wall and some bad ones as well. Add to this the strain that wholesalers have suffered, lots of them have been taken for tens if not hundreds of thousands of pounds as their customers (the installers) go bust.

Sistore MX hybrid DVR
Hybrid CCTV

Its also the end user that has suffered. Pressured into taking the cheapest quote due to the economic climate they have seen CCTV systems installed to poor standards and then find that within a few months the installer has gone to the wall leaving them with a very unpleasant legacy and few choices but to find another installer to take on the servicing of the security equipment.

This year however we hope to see a change for the better and a situation that will benefit all. We are at a cross roads for the industry and everyone is wondering how the next two to three years will develop. Analogue CCTV systems are still by far the dominant surveillance system out there but IP CCTV is making a relentless march and inevitably this type of system will takeover. However we believe it going to be Hybrid CCTV that is going to dominate proceedings now and in the short to medium term. CCTV manufacturers are also finding that the shift away from analogue is taking much longer than expected and are seriously having to re-think their strategies.

The thing is Hybrid CCTV solutions offer end users the flexibility they need. Many want to move to IP CCTV but have little or no budget to do so. However the thought of HD and megapixel IP cameras is whetting their appetite for change and Hybrid CCTV solutions mean they can combine the best of both worlds.

We predict that some very big players will start to produce 32 way units that will accommodate a 16/16 split to enable them to start selling their HD cameras, slowly at first but once the benefits are realized by the end user we expect upgrades to start taking off.

So there is hope, the weak have failed and the natural process that is the survival of the fittest has left the CCTV industry in good shape and ready to fight off competition from IT integrators. So with good installers and great new technology we are sure that Hybrid CCTV will help to fuel a strong recovery over the next 5 years.

CCTV News and reviews from ” the CCTV insider”

Over recent months, we have thoroughly enjoyed detailing our thoughts and reviews on all the great (and not so great!) aspects of our industry!

So, we have decided to change the format a little with our blogs – a little bit of something for everyone!

We will still have our regular reviews and news mainly from our own Blogadmin, and also the opinions and musings of Tom, but we are pleased to announce the arrival of another blogger to our site – well, we would like to announce it but he/she won’t let us!

You see, imagine a Banksy or Stig of the blog world – all we know is that this blogger wants to drop in titbits of inside news or gossip, maybe the odd contentious comment or thread to bring a little extra spice to our site! And, if you disagree, then make sure you drop a comment back!!!!

CCTVinsider (their choice not ours, in fact we even had to give them log in rights to choose the password!) has requested that they may appear now and again – so make sure to subscribe for regular blog updates. We are assured that he/she is a leading authority within the CCTV industry.

And…don’t forget the comments and retweets – they mean a lot to us!

False alarm! A CCTV monitoring company’s biggest nightmare

False alarm! Another one….. its not just fire alarms, smoke detectors and intruder systems that cause problems. CCTV systems have problems to and its something that CCTV monitoring companies are desperately trying to reduce. It is quite frankly the weakest point of any remote monitoring system and as more and more CCTV systems are remotely monitored then the False alarm situation becomes a bigger and bigger headache. Just like a smoke detector false alarm, very very irritating.

false alarm

External CCTV

So what is the main cause of false alarms. Well mainly the fact that CCTV monitoring is primarily used in external scenarios. External sensor technology has as yet failed to come up with a solution to all the disruptive factors that can be thrown at it such as wind, rain, sunshine overgrowth, wildlife and more often than not ill disciplined staff who quite frankly forget to switch off the alarm as they enter the premises.

Making the decision

All this causes huge difficulties for the central station. Firstly the operator is often put in an untenable position of deciding whether a person seen on site is genuine i.e. a false alarm or whether the are about to commit a crime. Many a court case has hinged on the operators decision and one can only feel sympathy for them. Then there is the continuous false alarm. This is where a tree or bush or flag has been placed in front of a sensor and is causing the sensor to send spurious signals through to the central station. Most central stations will simply disable the camera in this case leaving the end user very seriously exposed to crime. Hardly an ideal situation.

BS8148

So is there a solution? Well BS8418 was specifically introduced to encourage professional companies to install good quality kit, Adpro springs to mind. Also everyone wants to ensure all the downfalls we have highlighted above were avoided. Effectively a false alarm charter using a control panel to filter alarms before they are dispatched means only genuine sensor triggers should get through and a log will help installers track down the cause of a false alarm far more quickly and efficiently. However there is a problem.

Cheap DVR

Cheap remote monitoring solutions have suddenly flooded the market place. Even the most basic DVRs can now trip alarms via broad band through to the monitoring centre. The problem monitoring stations face is, do they turn down business in order to ensure quality and false alarm reduction or do they just accept that false alarms are a prerequisite of external CCTV systems and just get on with it, accepting liability for break ins knowing that the increase in connections should cover any loss. To help avoid this the important thing for the monitoring station is to deploy good front end software that will mean alarm handling is easy whatever alarms may hit the operators screen.

A fine balance

So there is a very fine balance, but if someone, anyone, could bring out an external PIR that was intelligent enough to reduce or even stop the false alarm issue, together with well designed front end alarm handling software then utopia could be achieved and we would find that some very stressed central station managers could get on with their jobs without false alarm issues hanging over their heads and provide the CCTV industry with effective and efficient monitored CCTV systems