Posts Tagged ‘CCTV technical support’

Is the CCTV industry lazy?!

Friday, September 24th, 2010

We got talking to a reputable Manufacturer recently… who was pulling his hair out over the increased amount of Technical calls his Support team were taking

There was nothing wrong with the product – it was just new and the installing engineer had simply not seen it before.

This happens….an installer will have an enthusiastic team of sales/marketing/commercial guys all choosing products because of price, bells, whistles, days… Continue reading